Orders
Orders, which cannot be delivered from stock, will be acknowledged. Items, which do not belong any more to our standard programme, although still featured in the catalogue, will be invoiced as «specials». Orders may only be cancelled by mutual written agreement.
Quotations and acknowledgements
For reasons of constant development in this field, all descriptions mentioned in our quotations, annexed documents, weight indications, measurements as well as illustrations and drawings are approximate indications. These technical data have binding value only if expressively specified.
Prices
Our prices are quoted for deliveries ex works Malleray, excluding VAT, packing, insurance, freight, customs’ and legalisation duties. Should prices increase, we reserve the right to invoice tools already acknowledged at the new prices.
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Payment
Payments must be made in advance or against irrevocable and confirmed documentary credit to be opened in our favour with a Swiss bank. All banking commissions and charges have to be borne by the buyer.
Reminder Fees
Reminder fees may be charged if the payment deadline is not respected. In addition, deliveries may be blocked until the late payments have been settled.
Reminder charges are invoiced in addition to the prices shown.
- Sending the first reminder free of charge
- Sending a 2nd reminder CHF 30.- / € 30.- per reminder
- Sending the 3rd reminder CHF 50.- / € 50.- per reminder
These reminder fees are intended to cover the administrative costs of following up payments. We encourage you to make your payments on time to avoid these additional charges. Thank you for your understanding.
If you need more time to pay one or more invoices, please contact your DC SWISS contact person who will be able to tell you if your request can be approved or not.
Right of ownership
We reserve the right of ownership of all goods supplied until the sales price, plus all incidental charges, have fully been paid.
Despatch
Deliveries take place at the purchaser’s risk.
Delivery
Confirmed delivery dates are non-binding. We will do our utmost to maintain them. However, we cannot accept responsibility of direct or consequential losses due to delayed deliveries.
Special orders
For all special tools we reserve the right to over or under supply the ordered quantity by up to 15 %, or on small quantities by 1 or 2 pieces.
Guarantee
Tools recognised to be defective by DC will be replaced free of charge, but without prejudice.
Complaints
Complaints will be considered only within 15 days after receipt of the goods.
Drawings and sketches
The reproduction or transmission of drawings and other documents to a third party are prohibited. The information (drawings and prints) in our catalogue is for guidance only and is not binding.
Special conditions
In the case of partial or total disruption of our production; we reserve the right to partially or totally cancel our delivery commitments.
Tribunal
All disputes are subject to Swiss Law. The seat of court of law will be Moutier
(Switzerland).
Solutions
Our crafted solutions for every problem you might face
We guarantee economy of cost and extremely consistent, fault-free manufacture.
